Order Cancellation

We shall start preparing the package for dispatch as soon as the customer puts the purchase in an effort to get the products to them as promptly as we can. Therefore, we are unable to accommodate any cancellation requests made after the purchase has been placed. Thank you for your patience.

How can I cancel an order?

You’ll have the option to cancel your order directly from your confirmation email within 1 hour. Scroll down to find the “Changed Your Mind?” section. If it’s been longer than 60 minutes, email contact@karmiclighting.com and we’ll help find an alternative solution.

I accidentally canceled my order, can I resume it?

If you’ve canceled your order on site and want to receive your order after all, the best way to do so is by placing a new order at checkout. contact@karmiclighting.com

I canceled my order, but I’m not sure it went through. Can you confirm it has been canceled?

If you’ve canceled your order using the link in your order confirmation email, you’ll receive another email once the order has successfully been canceled. If you haven’t received a cancellation confirmation email, let us know at contact@karmiclighting.com and we’ll take a look!